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www.lutel-handicraft.com

Dear friends,

I did not want to comment quarrels between me and people around the lutel-handicraft.
However, due to persistent rumors from their side and a fact thata they still do not delete
gossip about me from their sites , I have to react.



History:

The first page lutel.cz I created many years ago.
I led with my friend all communication on the e-shop.
The agreement was that I will get percentage of profit.
It worked from beggining, I get swords instead of money for my work(photography, editing the web, communication, etc.)
In time, I already had enough swords and I wanted the money, it was the time when I was creating a new e-shop for lutel.cz


After one year they owed me tens of thousands for my commission and they got into a big debt with their workshop.

Petr Grambal
I found investor which bought from them all equipment and supplies, then I paid them according to their performance.
With the decline of orders caused by the crisis, and with investors wanted their money, I got into a financial crisis.
To save workshop, equipment and work for them, I had to pay to investors and also I had to pay debts for the rental of workshop.

Incoming orders I consulted with them. They should produce weapons and after that I should pay them.
They refused it. So I was waiting to get money, after it they made weapons and they sent it to customers.
That was end of our cooperation....but they still use my photos,trade mark and etc...


I did not want to bring a suit against them but I will use advice of my lawyers to do it.
They caused these crimes: violation of the confidentiality of correspondence, unfair competition, defamation, etc. ..

The current situation is that the investor owes me money, so I have opportunity to confiscate all of his property - machines,equipment and workshop. I will do it if they will not change their behavior.


Currently we have real blacksmiths. WWW.LUTEL.EU is able to provide forged weapons, damascene blades and we are able to create exact replicas of weapons.

As soon as possible we will provide pictures of weapons for sale on stock.

Change is in the fact that everything will be manufactured in accordance with actual historical techniques, thus forging.
We will focus on the production of sabres, cutlasses, rapiers, etc.
We are able to made anything.Just you have to sent to us your picture.

Below are some pictures of older weapons made by our blacksmiths. However picture quality is poor, as soon as possible we will put here high quality pictures.

We will be glad if you write to us what you want to have here and what we should provide to our customers.

Petr Grambal

Weapons made by our blacksmiths. However picture quality is poor, as soon as possible we will put here high quality pictures.

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More fotos on Lutel Facebook pages: http://www.lutel.eu/?p=RightBanner&Link=LUTEL%20ON%20FACEBOOK

Good morro petr
I have a question petr i sent u money through pay pal 9 months ago and emailed u atleast 5 Times with the only answer i got was BE PATIENT. In bold letters

Then i heard about lutel team and emailed them. i heard from them in 3 days. They said they would take care of it right away. They had my custom 15009 to me in a month in a half
thx lutel team. Much respect to u and ur familys

I think I'll just stay with making sure to keep my money out of this mess now. :\ On the bright side, used Lutel stuff might become slightly more valuable in the secondhand marketplace, especially if future supply is under threat of constraint. A notably great demonstration of how to destroy brand value and leave all the parties in the dispute with nothing of worth.

I, for one, would have *no* reservations about dealing with Lutel if only they accepted Paypal.

The few times I have had an issue with an online transaction, Paypal did an excellent job with dispute resolution, and I was 100% satisfied. (One time, they actually forcibly refunded me the purchase price out of the seller's Paypal account.) With that kind of assurance behind a transaction, I would even trust Lutel(s) in their current situation.

Unfortunately, it appears as though neither Lutel site accepts Paypal. I haven't asked Lutel.eu why that is, but when I asked Lutel-Handicraft.com, I received the following response:

Jan Krasl on 2011-03-16 wrote:

I would like to start to use Paypal but this can happen after our situation completely settle down.Also I have to explain and convince our craftsmen how it works.They make great weapons but they don't know anything about computers and modern payment services,so they think actual system they use for 12 years is good and they do not have to change it:-).

Perhaps they'd change their tune if they realized just how much this one policy change would improve customer confidence. Am alone in this opinion? Would you buy from Lutel if you could use Paypal?

___________________________
Craig

Would you buy from Lutel if you could use Paypal?

I certainly would!

We accept the PAYPAL on WWW.LUTEL.EU.
We wanted to make a credit cards payment gateway, but PayPal is safe for both parties.

Petr

Glad I have a couple of very nice (IMHO) Lutel pieces, purchased on the secondary market (right here on this website) some years ago. I don't see myself doing business with them with all this continued "he said, she said" stuff. Personally, I have no interest in wading into this situation, puttting money on the line and hoping it turns out alright in the end. A great shame as I felt Lutel had some excellent and unique items.

If all this continued and unfortunate confusion and controversy didn't exist and they accepted paypal, I would probably have purchased a couple items I have liked for some time.

Mainly, I am just bummed that this mess of a situation continues with a maker previously known for very good quality pieces at affordable prices. There are so few quality craftsman in this hobby and IMHO Lutel was one of them.

I will continue to sit on the sidelines on this as I am not inspired with confidence given all the circumstances that continue to muddy the waters at this time.

A real shame. I would be interested in any positve or negative experiences with either of the Lutel(s); however with concern about various legal implications of same, as well as exceeding the scope of this thread, I don't know that that is appropriate or wise. Too bad...

I wish the craftsman at Lutel the best, as they are talented and deserve to earn a living...

It would help customers if both companies did not use the Lutel name. It will make it difficult for some people to know which company is which. Perhaps the company still making Lutel's established product line using the methods they have always used could keep the name, while the other company, with different options and method of manufacture, chose some other name.

When someone writing indicates "utel EU " and "Lutel handicraft"
I do not see a problem.
Lutel brand, as well as domains (lutel.cz and lutel.eu) I have registered. It's just a matter of time before people get used to.

Please no longer want to bother with our neighborhood disputes.

Now www.lutel.eu and www.lutel-handicraft.com.

Buy from whom you want to you :-D

Two companies, more opportunities for you.

Write please what you want instead to make, what missing in the market.

The confusion is not helped with the fact that both websites are laid out almost identically, use the same pictures of weapons and same item numbers for their products. I am talking about Lutel Eu and Lutel Handicraft. The links Petr included in his last posting.

I find it patently obvious that the similarities are intentional, and IMHO ill advised as it merely continues the confusion and lack of differentation between the two (?) competing and seemingly warring vendors.

Any resulting loss of business by wary consumers seems self-inflicted under these circumstances- IMHO...

Good luck to you both...

I would like to acquire a Lutel piece at some point in my collecting career, but find the present confusion somewhat off putting.
I believe that I will continue to watch the secondary market until some accord is reached.

Oh, so Mr.Grambal came with some kind of counter attack. He's behaviour is incomprehensible from the very beginning.
He cooperated with us as a webmatser and photographer for many years.At year 2008 he became a manager of Lutel, but he never became the owner of Lutel trademark.
He brought the investor to save our company and for some time everythig worked perfectly, but we don't know why he stopped comunicate with us during 2010, why he didn't pay rent for our workshop, why he kept money from almost 15 customers and stopped to answer on their mails or phonecalls.Some of them sent letters(on our workshop adress) as a final possibility (in their desperate situation) to contact us and get some informations.
These were the main reasons why we ended cooperation with him.Yes at the end he payed us almost all money for these orders(he still owes us the last part of debt) we made all these weapons and sent them to customers.Unfortunately he is owner of Lutel.eu domain and we can't force him to shut it down for now.That is why there are still two lutel websites
Now he has new suppliers that's ok.What is not ok,that he want to keep and use Lutel trademark without our permission, because he know it's well known all over the world.
But this doesn't make sense from beginning. At first he badly damage Lutel reputation and then he wants to keep it and use it again???
But enough about who did what, who is good and who's evil :-)
The main result is: The original craftsmen and founders of Lutel who make quality weapons for you almost 15 years are on http://www.lutel-handicraft.com/
and Mr.Grambal with his new suppliers are on lutel.eu.
It's up to you from who you would like to order.I hope at the end of our struggle there will be only one original Lutel again, but unfortunately this will take some time...
I am sorry for still bothering you with all this mess, but I had to react somehow...
best regards Jan

For the sake of your businesses and the sake of myself, this site, and the community hosted here, I'm going to tell both parties to keep the their drama and nonsense off this site. Handle your issues in private amongst yourselves, sort your stuff out, and conduct yourselves professionally.

Should you have any commentary to make on the matter, contact me privately.

Undoubtedly this is a mess and is terribly unfortunate for the reputation of Lutel, but I for one appreciate the extra information provided by both parties as it allows people to assess both sides of the situation.