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Jan Krasl
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Location: Opava, Czech republic
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PostPosted: Fri 29 Apr, 2011 11:52 am    Post subject: action discount         Reply with quote

!SPECIAL SPRING ACTION DISCOUNT!

If you order any product from our catalogue from 1.5. - 30.6.2011 you will get our 10% spring discount!
www.lutel-handicraft.com
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Petr Grambal




Location: Opava - Czech Republic
Joined: 06 May 2006

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PostPosted: Fri 20 May, 2011 8:17 am    Post subject: WWW.LUTEL.EU         Reply with quote

Dear friends,

I did not want to comment quarrels between me and people around the lutel-handicraft.
However, due to persistent rumors from their side and a fact thata they still do not delete
gossip about me from their sites , I have to react.



History:

The first page lutel.cz I created many years ago.
I led with my friend all communication on the e-shop.
The agreement was that I will get percentage of profit.
It worked from beggining, I get swords instead of money for my work(photography, editing the web, communication, etc.)
In time, I already had enough swords and I wanted the money, it was the time when I was creating a new e-shop for lutel.cz


After one year they owed me tens of thousands for my commission and they got into a big debt with their workshop.

Petr Grambal
I found investor which bought from them all equipment and supplies, then I paid them according to their performance.
With the decline of orders caused by the crisis, and with investors wanted their money, I got into a financial crisis.
To save workshop, equipment and work for them, I had to pay to investors and also I had to pay debts for the rental of workshop.

Incoming orders I consulted with them. They should produce weapons and after that I should pay them.
They refused it. So I was waiting to get money, after it they made weapons and they sent it to customers.
That was end of our cooperation....but they still use my photos,trade mark and etc...


I did not want to bring a suit against them but I will use advice of my lawyers to do it.
They caused these crimes: violation of the confidentiality of correspondence, unfair competition, defamation, etc. ..

The current situation is that the investor owes me money, so I have opportunity to confiscate all of his property - machines,equipment and workshop. I will do it if they will not change their behavior.


Currently we have real blacksmiths. WWW.LUTEL.EU is able to provide forged weapons, damascene blades and we are able to create exact replicas of weapons.

As soon as possible we will provide pictures of weapons for sale on stock.

Change is in the fact that everything will be manufactured in accordance with actual historical techniques, thus forging.
We will focus on the production of sabres, cutlasses, rapiers, etc.
We are able to made anything.Just you have to sent to us your picture.

Below are some pictures of older weapons made by our blacksmiths. However picture quality is poor, as soon as possible we will put here high quality pictures.

We will be glad if you write to us what you want to have here and what we should provide to our customers.

Petr Grambal
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Petr Grambal




Location: Opava - Czech Republic
Joined: 06 May 2006

Posts: 24

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PostPosted: Fri 20 May, 2011 8:56 am    Post subject: OLD FOTOS         Reply with quote

Weapons made by our blacksmiths. However picture quality is poor, as soon as possible we will put here high quality pictures.


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Petr Grambal




Location: Opava - Czech Republic
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Posts: 24

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PostPosted: Fri 20 May, 2011 9:00 am    Post subject: LUTEL EU         Reply with quote

More fotos on Lutel Facebook pages: http://www.lutel.eu/?p=RightBanner&Link=LUTEL%20ON%20FACEBOOK
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Tim Seaton




Location: San Jose calif
Joined: 30 Jul 2005

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PostPosted: Fri 20 May, 2011 12:20 pm    Post subject: petrs         Reply with quote

Good morro petr
I have a question petr i sent u money through pay pal 9 months ago and emailed u atleast 5 Times with the only answer i got was BE PATIENT. In bold letters

Then i heard about lutel team and emailed them. i heard from them in 3 days. They said they would take care of it right away. They had my custom 15009 to me in a month in a half
thx lutel team. Much respect to u and ur familys
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Joe Fults




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PostPosted: Fri 20 May, 2011 6:09 pm    Post subject:         Reply with quote

I think I'll just stay with making sure to keep my money out of this mess now. Worried On the bright side, used Lutel stuff might become slightly more valuable in the secondhand marketplace, especially if future supply is under threat of constraint. A notably great demonstration of how to destroy brand value and leave all the parties in the dispute with nothing of worth.
"The goal shouldn’t be to avoid being evil; it should be to actively do good." - Danah Boyd


Last edited by Joe Fults on Sat 21 May, 2011 3:10 am; edited 1 time in total
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Craig L.




PostPosted: Fri 20 May, 2011 11:02 pm    Post subject: Lutel: would Paypal solve the dilemma?         Reply with quote

I, for one, would have *no* reservations about dealing with Lutel if only they accepted Paypal.

The few times I have had an issue with an online transaction, Paypal did an excellent job with dispute resolution, and I was 100% satisfied. (One time, they actually forcibly refunded me the purchase price out of the seller's Paypal account.) With that kind of assurance behind a transaction, I would even trust Lutel(s) in their current situation.

Unfortunately, it appears as though neither Lutel site accepts Paypal. I haven't asked Lutel.eu why that is, but when I asked Lutel-Handicraft.com, I received the following response:
Jan Krasl on 2011-03-16 wrote:
I would like to start to use Paypal but this can happen after our situation completely settle down.Also I have to explain and convince our craftsmen how it works.They make great weapons but they don't know anything about computers and modern payment services,so they think actual system they use for 12 years is good and they do not have to change it:-).


Perhaps they'd change their tune if they realized just how much this one policy change would improve customer confidence. Am alone in this opinion? Would you buy from Lutel if you could use Paypal?

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Craig
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Nathan Johnson




Location: Australia
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PostPosted: Fri 20 May, 2011 11:45 pm    Post subject:         Reply with quote

Would you buy from Lutel if you could use Paypal?

I certainly would!
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Petr Grambal




Location: Opava - Czech Republic
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PostPosted: Sat 21 May, 2011 5:54 am    Post subject: We accept the PAYPAL WWW.LUTEL.EU         Reply with quote

We accept the PAYPAL on WWW.LUTEL.EU.
We wanted to make a credit cards payment gateway, but PayPal is safe for both parties.

Petr
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Petr Grambal




Location: Opava - Czech Republic
Joined: 06 May 2006

Posts: 24

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PostPosted: Sat 21 May, 2011 6:11 am    Post subject: Re: petrs         Reply with quote

Tim Seaton wrote:
Good morro petr
I have a question petr i sent u money through pay pal 9 months ago and emailed u atleast 5 Times with the only answer i got was BE PATIENT. In bold letters

Then i heard about lutel team and emailed them. i heard from them in 3 days. They said they would take care of it right away. They had my custom 15009 to me in a month in a half
thx lutel team. Much respect to u and ur familys


Hello Tim,

Production took your sword take longer timee because of disputes limit myself and producers.
After the deal they got paid for the weapon and made ​​it for you,
Like all old orders.

New order already made ​​for me, a blacksmith, so all the weapons are forged blade, head, guard, etc. .. We make now also damascene blades, etc.

I think that there will not compete with their products, they are not forged.
I will focus more on real time-accurate weapons.

We now produce and store some weapons if you can think of something you mind it would be good to make your suggestions are welcome. Just send photos and descriptions.

I apologize again to everyone for the problems caused by our differences.

Petr

BTW: I think, guys in the "handicraft" is trusted, even if not using PayPal.
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Terry Crain




Location: Pennsylvania, USA
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PostPosted: Sat 21 May, 2011 6:12 am    Post subject: Lutel         Reply with quote

Glad I have a couple of very nice (IMHO) Lutel pieces, purchased on the secondary market (right here on this website) some years ago. I don't see myself doing business with them with all this continued "he said, she said" stuff. Personally, I have no interest in wading into this situation, puttting money on the line and hoping it turns out alright in the end. A great shame as I felt Lutel had some excellent and unique items.

If all this continued and unfortunate confusion and controversy didn't exist and they accepted paypal, I would probably have purchased a couple items I have liked for some time.

Mainly, I am just bummed that this mess of a situation continues with a maker previously known for very good quality pieces at affordable prices. There are so few quality craftsman in this hobby and IMHO Lutel was one of them.

I will continue to sit on the sidelines on this as I am not inspired with confidence given all the circumstances that continue to muddy the waters at this time.

A real shame. I would be interested in any positve or negative experiences with either of the Lutel(s); however with concern about various legal implications of same, as well as exceeding the scope of this thread, I don't know that that is appropriate or wise. Too bad...

I wish the craftsman at Lutel the best, as they are talented and deserve to earn a living...

Terry Crain
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Donal Grant

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Chad Arnow
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PostPosted: Sat 21 May, 2011 6:31 am    Post subject:         Reply with quote

It would help customers if both companies did not use the Lutel name. It will make it difficult for some people to know which company is which. Perhaps the company still making Lutel's established product line using the methods they have always used could keep the name, while the other company, with different options and method of manufacture, chose some other name.
Happy

ChadA

http://chadarnow.com/
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Petr Grambal




Location: Opava - Czech Republic
Joined: 06 May 2006

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PostPosted: Sat 21 May, 2011 7:03 am    Post subject: Lutel         Reply with quote

When someone writing indicates "utel EU " and "Lutel handicraft"
I do not see a problem.
Lutel brand, as well as domains (lutel.cz and lutel.eu) I have registered. It's just a matter of time before people get used to.

Please no longer want to bother with our neighborhood disputes.

Now www.lutel.eu and www.lutel-handicraft.com.

Buy from whom you want to you :-D

Two companies, more opportunities for you.

Write please what you want instead to make, what missing in the market.
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Terry Crain




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PostPosted: Sat 21 May, 2011 12:11 pm    Post subject: lutel         Reply with quote

The confusion is not helped with the fact that both websites are laid out almost identically, use the same pictures of weapons and same item numbers for their products. I am talking about Lutel Eu and Lutel Handicraft. The links Petr included in his last posting.

I find it patently obvious that the similarities are intentional, and IMHO ill advised as it merely continues the confusion and lack of differentation between the two (?) competing and seemingly warring vendors.

Any resulting loss of business by wary consumers seems self-inflicted under these circumstances- IMHO...

Good luck to you both...

Terry Crain
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Donal Grant

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Joe Fults




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PostPosted: Sat 21 May, 2011 3:21 pm    Post subject: Re: Lutel         Reply with quote

Petr Grambal wrote:
When someone writing indicates "utel EU " and "Lutel handicraft"
I do not see a problem.
Lutel brand, as well as domains (lutel.cz and lutel.eu) I have registered. It's just a matter of time before people get used to.

Please no longer want to bother with our neighborhood disputes.

Now www.lutel.eu and www.lutel-handicraft.com.

Buy from whom you want to you :-D

Two companies, more opportunities for you.

Write please what you want instead to make, what missing in the market.


Bottom line is that as a consumer, I do see a big problem. IT IS CONFUSING because I cannot magically know that the entities are separate firms. No way to tell if one is less trustworthy than the other if I'm just a random surfer, not someone reviewing these threads.

Also, good luck with keeping either firm clean if the other fails to execute.

Edit to fix typos

"The goal shouldn’t be to avoid being evil; it should be to actively do good." - Danah Boyd


Last edited by Joe Fults on Sun 22 May, 2011 8:11 pm; edited 2 times in total
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Craig L.




PostPosted: Sat 21 May, 2011 4:32 pm    Post subject: Re: We accept the PAYPAL WWW.LUTEL.EU         Reply with quote

Petr Grambal wrote:
We accept the PAYPAL on WWW.LUTEL.EU.
Excellent Petr -- that's a great step in the right direction. Thanks for the update on this front.
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Charles Richmond




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PostPosted: Sat 21 May, 2011 10:49 pm    Post subject:         Reply with quote

I would like to acquire a Lutel piece at some point in my collecting career, but find the present confusion somewhat off putting.
I believe that I will continue to watch the secondary market until some accord is reached.
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Jan Krasl
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Location: Opava, Czech republic
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PostPosted: Sun 22 May, 2011 6:01 pm    Post subject:         Reply with quote

Oh, so Mr.Grambal came with some kind of counter attack. He's behaviour is incomprehensible from the very beginning.
He cooperated with us as a webmatser and photographer for many years.At year 2008 he became a manager of Lutel, but he never became the owner of Lutel trademark.
He brought the investor to save our company and for some time everythig worked perfectly, but we don't know why he stopped comunicate with us during 2010, why he didn't pay rent for our workshop, why he kept money from almost 15 customers and stopped to answer on their mails or phonecalls.Some of them sent letters(on our workshop adress) as a final possibility (in their desperate situation) to contact us and get some informations.
These were the main reasons why we ended cooperation with him.Yes at the end he payed us almost all money for these orders(he still owes us the last part of debt) we made all these weapons and sent them to customers.Unfortunately he is owner of Lutel.eu domain and we can't force him to shut it down for now.That is why there are still two lutel websites
Now he has new suppliers that's ok.What is not ok,that he want to keep and use Lutel trademark without our permission, because he know it's well known all over the world.
But this doesn't make sense from beginning. At first he badly damage Lutel reputation and then he wants to keep it and use it again???
But enough about who did what, who is good and who's evil :-)
The main result is: The original craftsmen and founders of Lutel who make quality weapons for you almost 15 years are on http://www.lutel-handicraft.com/
and Mr.Grambal with his new suppliers are on lutel.eu.
It's up to you from who you would like to order.I hope at the end of our struggle there will be only one original Lutel again, but unfortunately this will take some time...
I am sorry for still bothering you with all this mess, but I had to react somehow...
best regards Jan
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Nathan Robinson
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PostPosted: Sun 22 May, 2011 6:21 pm    Post subject:         Reply with quote

For the sake of your businesses and the sake of myself, this site, and the community hosted here, I'm going to tell both parties to keep the their drama and nonsense off this site. Handle your issues in private amongst yourselves, sort your stuff out, and conduct yourselves professionally.

Should you have any commentary to make on the matter, contact me privately.

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Christopher Lee




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PostPosted: Mon 23 May, 2011 3:44 pm    Post subject:         Reply with quote

Undoubtedly this is a mess and is terribly unfortunate for the reputation of Lutel, but I for one appreciate the extra information provided by both parties as it allows people to assess both sides of the situation.
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